Delivery is 3-10 working days, parcels are couriered via The Courier Guy and are tracked and recorded. To effect delivery, the package needs to be signed for, If you refuse or are not available for delivery your item will be returned to the Fitman SA Head office after 3 attempts to contact you.
Please ensure the correct delivery address is used when completing the transaction via www.fitman.co.za or is sent to us via email if you have done a manual order(email@example.com) we will not reimburse products that have been sent to the wrong address.
Delivery is R99 across South Africa.
All packages are tracked. This means we can see when it has been signed for and if you have missed it. Missing parcels claims cannot be made until 15 working days has lapsed. If someone else has claimed your parcel pretending to be you this is beyond out control and you will need to be taken up with the couriers, they have procedures readily in place for these type of events. We will assist as much as we possibly can in this regard.